VisoDrive
العربية
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Terms and conditions

Last updated: 27 October 2026 · Version 2026-10-27.1

These terms explain use of the website, purchasing a VisoDrive licence and using the app. Read them together with the licence agreement, privacy policy and refund policy before ordering.

Terms and conditionsPrivacy policyEnd-user licence agreement (EULA)Intellectual propertyDisclaimerRefund policy

Service provider

Atieh Al-Mutairfi · Freelance certificate FL-267553223 · Riyadh, Saudi Arabia

Contact and support: support@visodrive.com.

The app and compatibility

VisoDrive is an independent app displaying vehicle data, economical-driving and off-road guidance, trip records, prayer times and Qibla direction. Readings depend on the data available from the vehicle system and the permissions granted.

Stated compatibility covers Haval H9 model years 2025, 2026 and 2027 with the original screen. The screen system must allow app installation, including APK files from outside its store. The licence price does not include system unlocking, parts or auxiliary lighting equipment.

Check screen compatibility before ordering. If you can open the file manager and install an APK, the screen is ready for installation. Contact us on WhatsApp first if you are unsure.

Ordering, pricing and payment

Ordering starts with a compatibility check and adding the licence to your cart. Register with an email address and verification code, plus your name and a verified contact phone number. Your information must be accurate and you must be authorised to make the purchase.

The total price and any discount appear before order confirmation. Payment is made once, without a subscription. The order saves its price and discount when created; later store price changes do not affect an existing order.

Track payment on the order page. Attaching a receipt does not confirm payment; confirmation follows verification of funds received and a matching transaction reference. Do not share your sign-in code with anyone.

Delivery, installation and activation

After payment confirmation, a short activation key tied to the VIN is issued automatically. The key and app download button appear in the order, and the key is emailed with the order link and installation steps. If the service is unavailable, payment status remains saved and code issuance can be followed through the account and support.

Download the app file onto a USB drive, connect it to the USB-A port below the screen, open the file and select Install. Open VisoDrive, make sure the vehicle is online and enter the 12-character activation key. An Android phone is not required for this method.

The licence is for one vehicle and tied to its VIN. The VIN is required when creating an order to issue activation; check it before submitting.

Safety and vehicle warranty

VisoDrive reads vehicle data only. It does not change vehicle programming or driving and safety systems. The only optional control features are screen brightness and auxiliary lighting, and these operate only at your request. The warranty implications of unlocking the system for app installation are subject to the dealer’s terms.

Information is for guidance and may be delayed or estimated. Do not interact with the screen while driving; configure it while safely parked. The vehicle’s original indicators and manufacturer instructions take precedence if information conflicts.

ECO guidance does not guarantee a specific saving. Tilt and drivetrain readings do not establish safe limits for crossing obstacles. Auxiliary lighting equipment is subject to its own compatibility and installation requirements.

Refunds and support

VisoDrive is a digital product. Under Article 13 of the E-Commerce Law, the contract cannot be cancelled for a refund after the app has been delivered or downloaded. Exceptions apply if a defect prevents installation or operation, or if the app does not match its advertised specifications; in that case, we will fix it or refund you. Please check your vehicle and screen compatibility before ordering.

For any problem, send your order number and a description to support@visodrive.com. These terms do not reduce consumer rights or liabilities that cannot legally be excluded.

Updates and applicable law

Ongoing free updates are included as stated in the product card. Some functions may be affected by vehicle system updates or changes to available readings. Compatibility is described in the store.

The relationship is governed by the laws of Saudi Arabia. Disputes are referred to the legally competent authorities after attempting resolution through support. Material changes to the terms are published with a clear date; existing orders retain their recorded refund-policy version.

Have a question?

We will explain the details before you order.

support@visodrive.comContact us
VisoDrive

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VisoDrive is an independent app and is not affiliated with GWM or Haval.

Here to help

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Policies and rights

Terms and conditionsPrivacy policyEnd-user licence agreement (EULA)Intellectual propertyDisclaimerRefund policy

Atieh Al-Mutairfi · Freelance certificate FL-267553223 · Riyadh, Saudi Arabia

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